Tenable Screw Company Ltd (“We”) are committed to protecting and respecting your privacy.
Information we may collect from you
We may collect and process the following data about you:
•Information you give us. You may give us information about you by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our services, other social media functions on our site, or complete a survey and when you report a problem with our site. The information you give us may include your name, business name, business address, e-mail address and phone number.
•Information we collect about you. With regard to each of your visits to our site we may (like many other websites) automatically collect the following information:
•technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, company name, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
•information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
•Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
•to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
•to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
•to notify you about changes to our service;
•to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information
•to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
•to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
•to allow you to participate in interactive features of our service, when you choose to do so;
•as part of our efforts to keep our site safe and secure;
•to measure or understand the effectiveness of content we serve to you and others, and to deliver relevant content to you;
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your information with selected third parties including:
•Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
•Analytics and search engine providers that assist us in the improvement and optimisation of our site.
•Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
•In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Where we store your personal data
If we do transfer your personal data, we will make sure that the organisation receiving the personal data has provided adequate safeguards. Your rights will be enforceable and effective legal remedies for individuals must be available following the transfer.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for purposes other than those we have stated. You can also exercise the right at any time by contacting us.
Access to information
The General Data Protection Regulation gives you the right to access information held about you. Please contact us if you would like to have a copy of this information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.